Pulse Medic Servers: Jobs
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London and surrounding counties
Agender for change Band 6 or 7 Depending on experience.
Lead trainer, Stake Holders
Lead Administrator. PMS Stake holders
To deliver, evaluate and improve training programs for all clients. This will involve working across and in partnership with the Pulse Medic Director, Stakeholders, Team Leaders and Administrative Team. The post holder will support the Lead trainers across all aspects of the organisations objectives when delivering programs.
The post holder will liaise with the Leads to ensure that training takes place in line with the Action Plans and Lesson Plans.
The post holder will be expected to work autonomously at times.
MAIN DUTIES AND RESPONSIBILITIES
Establish and maintain robust communication lines and network with all members of staff across the organization at all levels.
Deliver training directly to all Pulse Medic clients.
Assist with formulating and designing lesson plans and objectives.
Create a climate that promotes learning.
Where appropriate, build and maintain constructive relationships with clients ; thus leading to interactive training sessions and building strong clientele relations.
Direct and control training resources to achieve the most effective strategy to implement training program and monitor the quality of the training provided.
Manage the finances allocated to cover training expenses incurred ; i.e. travel allowance, etc.
Organise and maintain the effective and efficient use of information technology systems and software.
Ensure that training records are collected and to organised and promote materials for courses / events as required and to agree timescales.
Ensure appropriate completion and submission of a training report on a regular basis to the Lead administrator.
To ensure a safe environment for all clients and attendees of the training sessions.
To adhere to Pulse Medic Services policies, procedures, protocols and guidelines at all times.
To maintain paper and electronic records as required in line with the organisation and external data quality policies.
To undertake an individual appraisal and evaluation with the Lead Trainer.
To maintain mandatory and appropriate training as required and agreed with the Lead Trainer.
To adhere to the principles of safeguarding Children and Adults in line with organisation policy and reporting procedures
Non-Executive Directors have an important contribution to make to the proper and effective running of the Pulse Medic Project They bring an independent judgment to bear on issues of strategy, performance and resources, including key appointments and standards of conduct.\
- Strategic direction
- Remuneration of Executive Directors
15 hours a Week
Project : Pulse Medic.
Main Location: London South Bank University.
Reports to: Business Manager, Directors, lead trainers
Accountable to: Directors, Lead Training officer.
Essential : Be Professional, trust worthy,
Rate: £9.15 (london living wage)
To provide accurate, comprehensive, confidential and executive administrative support to the Managing Director, Medical Education Directors, Child Protection Officer
To effectively manage the workloads and support the Integrated Management team in their roles on a day to day basis.
To maintain effective communication through extensive internal and external liaison across the Organisation and associated NHS and Non-NHS organisations.
To liaise with leads within the Organisation and colleagues in the London to ensure co-ordination of work to achieve objectives.
To disseminate and distribute information on behalf of the Directors and act upon incoming information/problems in their absence.
Communication and Relationships.
Develop relationships with key stakeholders including local and national NHS organisations, senior clinicians and NHS professionals pertinent to the Director’s work.
Liaise closely and work collaboratively with staff from all other teams within the Organisation to ensure queries are dealt with professionally and promptly.
Deal sensitively in responding to requests for advice/ information from customers ensuring that confidentiality is maintained at all times in line with the Organisation’s policies and procedures.
Respond to telephone enquiries from staff and other organisations, efficiently and conscientiously on a daily basis.
Senior Management Team (SMT).
Integrated Management Team (IMT).
Associate postgraduate deans (APD).
Pulse Medic Group (PM)
The Health Foundation
The British Heart Foundation
London Deanery and staff
Staff within other healthcare organisations NHS.
The British Heart Foundation.
NHS Trust personnel.
Medical Private personnel.
Work according to the agreed standards and display the behaviours set out in the Pulse Medic of the Vision Statement and business strategy
To manage daily correspondence for Medical Education Directors using email, inbox management and letter, prioritising as appropriate and ensuring follow up.
Independently answer routine correspondence, letters and audio typing. To deal with telephone and email queries and redirect specialist queries in the absence of these Directors.
To deal with all incoming telephone enquiries for Directors and at times other Pulse Medic members. Ensure that all calls are screened and routinely diverted to appropriate members of staff and that in the absence of the Directors they are appropriately managed.
To ensure the efficient management of the Director’s diary in arranging internal and external meetings and appointments. Liaison with external conference/meeting organisers and organising travel and accommodation when appropriate.
To ensure that communications from the Director/PM is effectively disseminated across the wider Deanery/ PM team.
To keep accurate and complete records of activities and communications consistent with internal and external policies and procedures and to help others access this information when appropriate.
To provide administrative support to internal/external trainings meetings when requested. This will require the post holder to collect agenda items, prepare and circulate papers ensuring that membership lists are kept up to date and produce accurate minutes and action logs in line with agreed quality standards, co-ordinating and following up of any actions arising from these meetings.
Co-ordinate and service Management Team meetings (e.g PM and/or BHF, NHS)
- Collate agenda items from across the Organisation and PM Frame Work ensuring they are formatted and presented in the correct templates.
- Manage the action log ensuring actions are noted and followed up, with relevant updates provided at later meetings.
- Ensure relevant information is provided for the staff Team Brief taking into account the often sensitive nature of discussions at the meetings.
- Ensure papers are disseminated to attendees in line with agreed timeframes.
To attend meetings as requested which may include attendance at and recording of meetings of a highly confidential nature.
Organise and manage travel and accommodation arrangements to assist in the effective use of trainers time. Ensure, Design, implement and maintain effective office systems including efficient brought forward systems for the project.
Research, collate and edit material for the Directors from a wide range of sources and present such material in a comprehensive fashion for insertion into reports and documentation for management and other meetings.
Financial and Physical Resources
Order travel and accommodation for the Trainers as required. Arrange and book venues for meetings and events in line with the PM/Organisation conference booking procedures.
Organisational Chart and Responsibilities for Human Resources:
Will be required to demonstrate duties to new starters and temporary staff.
Freedom to Act:
Works within the policies and procedures of the Organisation, suggesting and recommending improvements where appropriate.
Use own initiative to deal with problems liaising with manager for advice and guidance.
Will be expected to make judgements and take action on any changes/adjustments required to the duties listed.
Regular travel across the London and the South East.
Will occasionally need to move and file numerous documents and will be required to set up equipment for meetings and training sessions.
Ability to switch tasks as a result of managing a number of stands or work as a result of interruptions and/or arising situations requiring urgent attention.
Occasional periods of prolonged concentration may be required when analysing information, writing reports and managing own workload with many competing priorities.
Emotional Effort :
Occasional exposure to staff and training issues being managed by the directors.
Exposure to hazardous working conditions is rare. However may occur and will be managed by the lead trainer or PMS liaison officer.